Abstract: In today’s fierce competitive global markets, customers are demanding adjustable sizes, higher quality, and flexibility: in short, they want it all. In order to stay competitive in the market, companies need to attain both customer satisfaction and cost reduction in production operations. Material Handling Systems (MHS) is the place to accomplish this goal, since they have a direct impact on production.

Keywords: Adjustable sizes, flexibility, customer satisfaction, cost reduction, production operations.